Agent Support
A comprehensive suite of tools designed to enhance productivity, improve customer interactions, and drive overall business success.
Agent Empowerment Tools
CRM Integration
Integrate the solution with your CRM software to track contacts.
Followup Frequency
Create a schedule for follow up calls to ensure conversion.
Queue Management
Manage the queue to ensure customers stay on the line.
Local Dialup
Calls appear local to your customer to boost confidence build connections.
Monitoring
Record calls and allow supervisors to listen in to ensure high service quality.
Screen Pops
Customer information on the agent's screen when a call is received.
CRM Integration
Integrate the solution with your CRM software to track contacts.
Followup Frequency
Create a schedule for follow up calls to ensure conversion.
Queue Management
Manage the queue to ensure customers stay on the line.
Local Dialup
Calls appear local to your customer to boost confidence build connections.
Monitoring
Record calls and allow supervisors to listen in to ensure high service quality.
Screen Pops
Customer information on the agent's screen when a call is received.
Empower Your Agents, Elevate Your Results
Build Connections
Enhanced agent context and personalized outreach. Improved customer experience with tailored interactions.
Increased Conversion Rates
Consistent timely follow-ups increase chances of success. So optimize agent schedules and resource allocation to follow up correctly.
Improve Service Quality
Call Recordings and Barging offer valuable avenues of learning for agents
Higher Satisfaction Levels
Meaningful interactions increase satisfaction levels for customer as well as agents.
Ensure Agent Wellness
Our tools help boost productivity without inducing stress and burnout.
Performance Analytics
Data-driven insights for performance improvement.
Connect, Collaborate, Conquer
